A Plus Contest of Quality Improvement
All employees from nine of A+ office branches gathered for the annual meeting at Augujeong A Plus Auditorium on November 20th. This time, we had a contest between office branches with the subject of ' Keys to Quality Care at My Dental Office. ' It was an informative and valuable chance to learn and share excellent ideas and know-how on how to improve the quality of our dental practice.
The topics were as follows:
- Tips on maxium satisfactory deep cleaning and regular check-ups for periodontal patients
- Effective consultations before and after treatment
- Painless dental treatment
- How to deal with patient complaints
- Infection control at the dental office
- How to make good use of TBI (Tooth Brush Instructions) and a clean tip
- Communication with patients to decrease fears for treatment
We selected four top winners with the best presentations.
Grand prize: Gangnam Office, Importance of routine check-up for oral health
1st prize: An-San Office , Innovation on MOT (Moment of Truth)
2nd prize: Gan-Seok Office, Painless dental treatment
3rd prize: No-Won Office, Ways to improve satisfaction of orthodontic patients